The snipping tool should be pinned inside your Start menu for easy access. It’s essentially a camera to capture anything on your screen. If you have an error message, you can now essentially take a picture of it for future reference, or to copy the image, then paste it into an email to a friend, or to us at CFSY if you’re looking for assistance.
You’ll see at the bottom that Windows is transitioning this into the “Snip & Sketch” app which works in a similar way.
The basic use of this is that you can select New at the top left, your screen will suddenly change to looking washed out and pale. This is a sign that you can then left click anywhere in the area of your screen, then while holding left click, you can drag a box around whatever you want to capture.
<aside> 📌 Pro Tip: start from any of the corners of where you want to capture, then drag the box to the opposite corner, for instance, you can start at the top left, then drag the box open to the bottom right of whatever you want to capture.
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LibreOffice is a suite of software that is similar to Microsoft Office, with the main difference being that Libre is free.
It doesn’t look the same as Microsoft Office, but can save in the same file format that Microsoft uses.
If you still prefer Microsoft Office, you can download that from their website, but it does come at a cost.
Alternatively, you could check out OnlyOffice. It doesn’t have the long pedigree that Libre does, but it has managed to have a more polished look that closely resembles Microsoft Office. I believe that LibreOffice was attempting to be unique and set apart from Microsoft Office, other than including support for the same file types.
Zoom is a program where we can help you on your computer from our office instead of you having to visit our shop and lug your computer along. As long as you have internet, we’ll be able to connect in a Zoom meeting, and it’s possible to share a view of your screen with us. If you don’t have a camera or microphone, we can talk on the phone while helping on your computer.
You don’t even have to have an account with Zoom. Just make sure the application is open on your computer, then you can click on Join a Meeting and we’ll give you the information to type in, or we can email you a direct link to join.
The first time you join a meeting with a direct link, it may ask you to choose an application to use. In this step you’ll want to select the checkbox by Always allow https://us06web.zoom.us to open zoommtg links. Then click on Choose Application.
In this window, make sure that Zoom Meetings is selected, then click the checkbox beside Always use this application to open zoommtg links, and finally click Open Link.
Click on this link for our Guide for Using Zoom if you want more detailed help with this program.